Frequently Asked Questions
Everything you need to know about your Paul Green experience.
What materials are used in Paul Green footwear?
We use premium, handcrafted Italian leathers and high-quality natural materials to ensure maximum comfort and durability for every pair.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Returns are processed within 7-10 business days of receipt.
How do I find my correct size?
Paul Green shoes follow UK sizing. We provide a comprehensive size conversion chart on each product page to help you find your perfect fit.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible payment options.